Director of Community

Digital Engagement Director

Gauge (gauge.ai) and Values are looking for a Digital Engagement Director. This is a FULLY remote position, with occasional trips to our Washington, DC headquarters and client sites in various locations.

You’ll work across two companies, Gauge – an insights agency – and Values Partnerships – the country’s largest Black-owned social impact agency. Both companies share a deep belief in the power and brilliance within communities, and empowering and deploy community voices for impact. We deliver insights, activations, marketing campaigns and partnerships with communities at the center. That makes this role – our Digital Engagement Director – a critical player on our team.

As Digital Engagement Director, you’ll:

Develop systems and structures to effectively organize and segment our community. This includes overseeing our transition to a best-in-class CRM platform that lets us effectively segment, engage and ultimately grow our audience.
Analyze our community, spotting gaps and areas for growth, then create a strategic recruitment plan to ensure we continue to be home to the world’s most diverse, intersectional, inclusive panel of community voices.
Create and meet specific recruitment targets, and grow our community overall.
Develop and execute on a communications and engagement calendar that brings community leaders into our events and activations, inspires our community to go deeper with us and allows for growth.
Train our team on how to source voices, leaders and potential partners from our community, and best practices for inputting new partners and voices on an ongoing basis.
Identify opportunities to refine, enhance or improve our core products to better serve and grow our influencers community. This includes managing platform audits, UX/UI enhancements etc.
Manage our Gauge Community Manager, supporting them to meet recruitment targets, creatively problem solve, and grow our community.

You might be exactly who we’re looking for if:

You love databases, technology and systems that save time, energy and re-work.
You LOVE people and get energy from meeting and learning about them.
You’re a creative problem solver – you love cracking something others can’t.
You like working in teams, and WELCOME FEEDBACK.
You have a broad understanding of the power of community organizations and voices.
You’re comfortable speaking up and making the case for your POV.
You believe in the central importance of INCLUSION. The thought of making sure everyone gets a seat at the table motivates you.

When we review your materials, we’ll be looking for:

6-10 years of work experience in a fast-paced organization (Note: prior experience in community organizing or research recruiting is BIG PLUS but not required)
Evidence of knowledge of civic, faith and cultural organizations, and the ability to quickly learn new landscapes
Evidence of ability to operate independently and solutions oriented, proactively charting strategies to get to big picture goals
Experience working directly with people/ customers, in all their quirks : ) This is a people-facing role! You must lead with patience and thoughtfulness in interacting with others.
Ability to write clearly and concisely
Evidence of outstanding project management skills (strong ability to multitask), with the ability to drive a project from ideation to delivery
Evidence of ability to juggle multiple competing projects, deadlines and priorities
Cultural awareness –– a sense of interest in what is happening in the world, and how that awareness relates to your work
Commitment to kindness, innovation, impact and inclusion

About Our Companies

Gauge is an insights agency working with some of the country’s top brands, non-profits and organizations: Sephora, Pinterest, Paramount, and so many more. We are set apart by our COMMUNITY – a network of 13,000+ incredible people who lend their insight on our platform each and every day.

Values Partnerships is a leading social impact and multicultural marketing and communications agency. We develop creative engagement campaigns for diverse sectors and audiences, provide strategic advice on complex issues, and market and produce films and television programs with meaning and value. We help a range of companies, organizations and brands tackle tough challenges; form trust-based partnerships with community leaders; and launch campaigns that have an impact on our clients’ goals and the world around us.

Benefits

Salary range for this role is $70K-$110K, depending on experience. We offer medical, dental and vision, along with a simple IRA. Diverse candidates are strongly encouraged to apply.

To apply, please submit a cover letter and resume to [email protected].